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Welcome to Service Points

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About Service Points

Get to know us a little better before applying.

About us

Partner Manager

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Eindhoven

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Full time

€3,000-€4,000

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What does a working day look like?

Take a look at the working life of one of our account managers and find out whether you can identify with the working life of a Service Points account manager.

Morning

I start my working day between 8:00 and 8:30 am, first opening my WhatsApp to check the messages from my customers. I ensure that all chats with customers are answered and then I process any problems or matters that need to be arranged for myself on a priority basis in ClickUp (Task management system of Service Points). In the meantime, I also immediately check Slack (communication system with Chinese partners) and answer the outstanding issues and forward the first questions and problems from the customers.

When all chats have been answered, I will start my daily planning in ClickUp, where I will check my planning for the day and start (further) tackling the matters with the highest priority.

At 9:30 I have a call with the team in which we discuss the plan for the day. After the start of the day, I will continue contact with both customers and Chinese partners to resolve all current and new problems. In between, I try to complete as many tasks as possible from my daily schedule. Because the Chinese partners are only active until 1:00 PM Dutch time, I ensure that as many problems as possible are resolved in the morning.

Afternoon

In the afternoon I am more focused on completing non-client related tasks from my to-do list. These are mainly tasks surrounding the milestones and any meetings that are planned. In the meantime, I still have the necessary contact with my customers to help and support them with their questions and problems. Depending on the crowds, I choose to exercise in the afternoon or else in the evening when I have a busy day planned. I can determine this myself based on the planned tasks and priorities.

When all chats have been answered, I will start my daily planning in ClickUp, where I will check my planning for the day and start (further) tackling the matters with the highest priority.

Evening

For the evening I made sure that my to-do list was completed and that the planning for the next day was ready so that I could start the next day well and efficiently. I only have to respond to messages from customers in the evening. This is also fine for me while I am doing something fun such as eating out or exercising, where I always respond to customers in between and forward any tasks/problems to the Chinese partners or process them in ClickUp.

What are you going to do?

You are responsible for developing and growing our partner network. Specifically, this means that you:

  • attracts new national and international partnerships, with a strong focus on e-commerce and dropshipping coaches.
  • Actively networks and builds relationships within the e-commerce and dropshipping world.
  • Creates warm introductions through entrepreneurs, partners, and other valuable contacts within your network.
  • Convinces potential partners of a collaboration with Service Points and is able to refute commercial objections.
  • Holds physical and online meetings with potential and existing partners.
  • Negotiates, concludes, and further develops partnerships.
  • Actively maintains existing partner relationships and ensures that Service Points remain top of mind.
  • Develops new ideas and initiatives yourself to further grow existing partnerships and get more results from your partner portfolio.
  • Service Points represents at relevant e-commerce and dropshipping events in the Netherlands and abroad.
  • Collaborates with our current Partnership Manager and the Sales, Marketing, and Account Management teams.
  • Continu seeks new commercial opportunities within existing and potential partnerships.
  • Actively manages the performance of your partnerships, including new partners, referrals, new customers, revenue, and the development of your commercial pipeline.

Who are we looking for?

You are someone who easily connects with people and quickly recognizes commercial opportunities.
You can walk into an event without knowing anyone and have built several valuable new relationships by the end of the evening.
But being good at networking alone is not enough. You are also commercially strong and know how to convert relationships into concrete collaborations and results.

You need this

  • Experience in sales, business development, partnerships, account management, or a similar commercial role.
  • A strong commercial drive and the motivation to achieve results.
  • Strong communication skills and the ability to easily build relationships.
  • The ability to recognize and effectively refute commercial objections.
  • An entrepreneurial attitude in which you create new opportunities yourself.
  • Good command of Dutch and English.
  • Willingness to travel regularly to national and international events.
  • Flexibility when events, travel, or appointments sometimes take place outside regular working hours.
  • The opportunity to work full-time from our office in Eindhoven.

A nice bonus

  • Experience in e-commerce, dropshipping, SaaS, agencies, or a similar commercial environment.
  • An existing network within the e-commerce world.
  • Experience in building or managing partnerships.
  • Experience as an entrepreneur or with running your own webshop.

Who is a good fit for this role?

  • You are social and have strong communication skills, but are also results-oriented.
  • You get energy from meeting new people, creating opportunities, and opening doors that were previously closed.
  • You don't wait for interesting partnerships to emerge on their own. You actively seek them out, build relationships, and create momentum.
  • You are eager to learn, set high standards for yourself, and want to further develop yourself in sales, partnerships, and business development.

Our culture

Service Points is a fast-growing company with major international ambitions.
We work in a high-performance environment where we expect a lot from ourselves and from each other.

Our culture is built on four core values :

  • Integrity: We do what we say, are transparent, and build long-term relationships .
  • Giving and receiving feedback: We communicate directly and honestly and use feedback to improve faster .
  • Ownership: You don't wait around. You take responsibility for your results and make things happen .
  • Ambition and growth: We want to continuously improve as a company, team, and individual, and are looking for people who get energy from that.

For us, high performance does not simply mean working more hours. It means taking responsibility, working in a results-oriented manner, and continuously looking for ways to do things better.

What do you get from us?

You will not only get a commercial role, but above all the space to build something yourself.

  • A high degree of personal responsibility. You gain ownership of your own partner portfolio and are personally responsible for the development and performance of your partnerships.
  • Plenty of room for your own initiative. Do you see opportunities to further grow a partnership or set up a new collaboration? Then you will be given the space to get started on that yourself.
  • A role with a direct impact on growth. The partnerships you build can directly generate new customers and revenue.
  • An international network that is growing rapidly. You connect with entrepreneurs, coaches, and other key players in the e-commerce world while simultaneously building your own network.
  • National and international events. You represent Service Points at relevant events and get the chance to get to know new markets, communities, and entrepreneurs.
  • A performance-based bonus system. Good commercial results are also financially rewarded.
  • 25 vacation days per year.
  • A pension scheme at asr
  • The opportunity to grow quickly. You will further develop yourself in sales, negotiation, business development, and strategic partnerships.
  • Direct collaboration with various teams and management. You will work closely with our current Partnership Manager, Sales, Marketing, Account Management, and the management team.
  • An ambitious, fast-paced team. We have short lines of communication, make quick decisions, and give you the space to take initiative.
  • A full-time workplace at our office in Eindhoven, right in the middle of the team and close to everything that happens within Service Points.

Ready to further expand our partner network?

Do you get energy from networking, creating commercial opportunities, and forging partnerships that actually deliver results?

Then we would love to get in touch with you.