SMART Dropshipping
Automated & Data Driven
x Service Points
Through our revolutionary platform, we combine the most advanced software with the best China has to offer. Automation and steering based on data ensures that you can scale infinitely hard and carefree with an unprecedented level of service.
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The most exclusive dropshipping platform in Europe
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Premium service
Get a personal EU account manager who becomes the hub of your supply chain network, taking on an advisory and premium service role.
Premium suppliers / agents
Get the best prices from top-notch suppliers/agents through our unique bidding system and base your choice not only on price, but also on quality, dispute rate, shipping time and processing time
Supply chain optimization
Receive a supply chain dashboard and use data insights to drive a lower dispute rate, faster shipping time and faster processing time.
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Automations
Go for an automated supply chain through our all-in-1 platform, so you can focus on growth. Think of automated order fulfillment, price acceptance, e-mails and disputes.
Progressive dropship levels
We make life easier for dropshippers through our dropship levels. Each level has its own characteristics, with the starting point; the more orders you run, the more interesting it becomes to be an SP member! For example, at level Diamond you get free agency accounts!
Why choose Service Points?
Type
Professional dropshipper
Amateur drop shipper
Number of suppliers/agents
Multi-vendor/agent platform
Basic dashboard/sheet with 1 suppliers/agents
Contact person
EU account manager with an advisory and supporting role
A Chinese contact person
Communications
EU timezone, High level service with transparent and clear communication, reliable and flexible
Time difference, language barrier, not always reliable
Product quality
Quality Manager in China
Often poor quality
Other services
Dropship fulfillment, EU warehousing, Sourcing & forwarding, Return service and store service
Dropshipping fulfillment and sourcing & forwarding only
Data and insights
Be able to manage based on supply chain data through dashboarding and reporting
Total lack of understanding of what is happening with the orders. Complete blind spot
Pricing
The best price for each product by different suppliers/agents who work with a bidding system
Only the most competitive price for some products
Automations
Less customer service due to automated emails for address errors and orders with status "Available for pick up"
0 automations that will advance your dropshipping business
Dispute rate
Daily order checks to ensure your dispute rate is as low as possible
Preventively nothing is checked, lots of disputes after the fact
Payment methods
Easy payment with paypal, amex, ideal and many more payment methods through the platform
Limited payment options
Updates and improvements
Monthly new features, updates and improvements in response to your feedback
An error-prone spreadsheet that tracks your finances, no updates and also few improvements. We are focused on you as a dropshipper, their on packing and shipping orders.
Fees
No fee needs to be paid to Service Points, as they apply profit share with suppliers
Same fee as working with Service Points
Get even more value through our dropshipping levels
Bronze
10-50 orders
/ day
Price based on profit share with suppliers (FREE)- Direct access to our SP platform with first-class suppliers based on a bidding system & data insights
- Get a premium account manager who will optimize and automate your supply chain.
- Create a long-term business with your SMART Dropshipping dashboard & webinars
- All proactive optimizations starting from Bronze level (more info below)
Silver
50-100 orders
/ day
- Product-based supply chain advice for scaling the winner**
- Setting goals to reduce COGS**
- National holidays preparation plan**
- Prevent PayPal holding strategies & support**
- FREE stickers on shipping bags*
Gold
100-200 orders
/ day
- Reduce the number of disputes by using a regular local courier**
- Request best sellers in stock from other suppliers to scale even faster**
- A data-driven plan on how to increase disability insurance**
- Improve the quality of Best Sellers from other suppliers**
- FREE strategy discussion with business coach Rowan Rowan Wiechmann
Platinum
200-500 orders
/ day
- Improve the quality of the Best Seller through new production**
- Request stock for Best Sellers paid by suppliers**
- Improve dispute management in workflow team**
- Add FREE small gifts for your customers*
- FREE thank-you cards*
Diamond
500+ orders
/ day
- Set up custom automations based on your preferences*
- Personal advice on payment structure per store**
- Personal advice to improve cash flow**
- FREE custom packaging*
- FREE FB/TikTok/X Agency Accounts
Bronze
10-50 orders
/ day
- Price based on profit share with suppliers (FREE)
- Direct access to our SP platform with first-class suppliers based on a bidding system & data insights
- Get a premium account manager who will optimize and automate your supply chain.
- Create a long-term business with your SMART Dropshipping dashboard & webinars
- All proactive optimizations starting from Bronze level (more info below)
Silver
50-100 orders
/ day
- Product-based supply chain advice for scaling the winner**
- Setting goals to reduce COGS**
- National holidays preparation plan**
- Prevent PayPal holding strategies & support**
- FREE stickers on shipping bags*
Gold
100-200 orders
/ day
- Reduce the number of disputes by using a regular local courier**
- Request best sellers in stock from other suppliers to scale even faster**
- A data-driven plan on how to increase disability insurance**
- Improve the quality of Best Sellers from other suppliers**
- FREE strategy discussion with business coach Rowan Rowan Wiechmann
Platinum
200-500 orders
/ day
- Improve the quality of the Best Seller through new production**
- Request stock for Best Sellers paid by suppliers**
- Improve dispute management in workflow team**
- Add FREE small gifts for your customers*
- FREE thank-you cards*
Diamond
500+ orders
/ day
- Set up custom automations based on your preferences*
- Personal advice on payment structure per store**
- Personal advice to improve cash flow**
- FREE custom packaging*
- FREE FB/TikTok/X Agency Accounts
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We are your premium dropshipping partner
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Already more than 1000+ satisfied customers
See how Tim has taken his dropshipping business to the next level with Service Points
How does the registration process work?
Sign up for freeAfter signing up, you'll have access to your account within 24 hours
Register now
Register now for free as an SP member and receive a WhatsApp message from us within 24 hours.
Screening
We check whether you meet our minimum required daily order quantity.
Account manager
Meet your personal SP account manager who will always be there for you when you need him/her.
Onboarding
Your account manager will set up everything for you and give you a walkthrough through the platform during the introductory call. You will also receive a mini video course from us about the platform.
Start selling
Everything is set up within 24 hours and you can start selling carefree.
Frequently Asked Questions
How much do Service Points cost?
Nothing. No subscription, setup fee, or extra costs per order. You get access to our platform, our supplier network, and our support at no extra cost to your business. We earn from the suppliers on our platform.
What happens if I request a Backend Scan?
In 30 minutes, we will walk through your backend together and analyze where you might be missing out on margin and efficiency. We look at purchasing, delivery times, disputes, and customer service, among other things. Your current supplier continues to operate as usual, and you are under no obligation. Within 24 hours, you will know where you can save and improve.
I have multiple stores and sell in multiple countries. Can I manage everything centrally?
Yes. Especially when you have multiple stores, countries, and suppliers, an overview becomes important. Service Points brings your backend data together on a single platform and can be connected to your own systems and dashboards via our API.
Can you help reduce disputes and payment holds?
Yes. We monitor delivery times, order performance, and dispute rates, among other things, so that problems become visible sooner and you can intervene before they escalate. This way, you work structurally towards a lower dispute rate and a more stable payment setup.
Is Service Points just a sourcing agent?
No. Service Points is a backend platform for e-commerce brands. We combine sourcing and fulfillment with automation, customer service, supplier performance, data, and strategic support. Everything comes together in one place, giving you more control over your backend.
Will Service Points cost me or my team extra work?
The opposite. We automate processes that become increasingly time-consuming as you grow, from bestseller re-quotes and daily order checks to quoting based on your COGS target and customer service. This allows your business to grow without your operational workload growing at the same rate.
How do I know that you are actually cheaper or better?
You don't have to take our word for it. With our Backend Scan, we compare your current purchasing costs, delivery times, disputes, and customer service with what we achieve for comparable e-commerce brands. This way, you see what there is to gain before you make any changes.
I already have a good supplier. Why would I use Service Points?
Especially then. You don't have to terminate your current supplier contract. We benchmark your current purchase prices, delivery times, and performance, and have multiple verified suppliers compete on your products. Is your current quote better? Then nothing changes. If there is profit to be made somewhere, you will see it immediately.
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Start now as an SP member
After signing up, you'll have access to your account within 24 hours
