China Supply Chain Series 🇨🇳
Why did we go to China?
What happens behind the scenes at suppliers? Why do prices differ? Where do delays occur? And how are problems solved?
To get a better grip on that, we have decided to build our own team in China.
Not to work harder. But to steer smarter, improve faster, and gain more control over the entire supply chain.
We have found the real bottleneck
In this fifth episode of China Supply Chain, we show how the focus is shifting from suppliers to factories. After months of optimization, we have now entered a phase where we are validating everything. We measure which actions actually impact KPIs, lead times, and costs. In doing so, one thing is becoming increasingly clear: the greatest influence on performance lies with the factories. We are therefore actively building a system of whitelisting and blacklisting so that we only work with parties that meet our standards. This allows us to create better prices, faster lead times, and greater inventory certainty. Additionally, the team in China continues to grow. Nina has started as Supplier Manager, and we are in the final phase of the search for an experienced Factory Manager to further strengthen our factory strategy. This is the next step in building a supply chain that is not dependent on the market, but sets its own standard.
All episodes
More than just an office
What can you expect from the next episodes?
- Supplier audits
- Factory visits
- Warehouse optimizations
- KPI dashboards
- Team expansion in China
- Process improvements
- Price comparisons
- Supplier results
Therefore, Service Points is opening an office in China.

More than 1,000+ satisfied customers
Rik shares his experience
“They solve everything proactively”
Dominik did not expect this impact
How much money is your supply chain missing out on?
- Where your biggest bottlenecks are
- Which risks you are overlooking
- Which improvements have a direct impact
- How ready your supply chain is to scale up
Frequently Asked Questions
Why is Service Points opening an office in China?
To gain more control over quality, processes, and supplier performance. By being present locally, we can implement standards directly at the factory level.
What makes Service Points different?
The combination of fulfillment automation, supplier management, and operational presence in China. We are not a software company, but a supply chain operator.
Are Service Points suitable for scaling stores?
Yes. The platform is built for e-commerce brands that want to grow with more control and stability. Our processes are designed to remain scalable without loss of quality.




