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Service Points opens an office in China

To take supply chain quality at the supplier and factory level to a new level.
After years of building fulfillment, automation, and supplier management, we discovered where the real problem within the dropshipping supply chain originates. Not just with suppliers. But one layer deeper: at the factories.
70+ team members
Chinese supply chain operations
Fulfillment automation

See how Service Points expands to China

In this series, we take you behind the scenes as we directly implement our standards at suppliers and factories in China.
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We are changing the e-commerce supply chain forever 🇨🇳

We are going to change the dropshipping game forever. In this video, we share a huge step for Service Points: we are opening an office in China 🇨🇳 Why? Because we believe the standard within the dropshipping supply chain can be much higher. Especially at suppliers and factories themselves. In this series, we take you behind the scenes as we expand our team in China and implement our Service Points standards in the Chinese supply chain. This is not theory. This is happening now. And this is just the beginning.

Most dropshipping supply chains are built on speed, not quality.

Over the past few years, Service Points has grown into a stable fulfillment partner for e-commerce brands and dropshippers. But while our platform, automation, and processes continued to improve, we saw one recurring problem: the quality of suppliers lagged behind the level we, as a company, aspired to reach.
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No real control
Most platforms have no direct influence on processes behind suppliers.
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Scale breaks processes
What works for small volumes becomes unstable as soon as stores start growing significantly.
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No operational standard
Many parties are software companies. Not supply chain operators.

When we went to China, we discovered where things really go wrong.

We traveled to China multiple times to analyze suppliers, factories, and operational processes up close. And there we discovered something important. A large part of the problems do not originate with the suppliers themselves, but one layer deeper: at the factories. That is where the core of supply chain quality lies.

If processes at the factory level are unstable, the entire supply chain remains unstable.

And that is exactly where the next step of Service Points begins.

Therefore, Service Points is opening an office in China.

Not to open a warehouse. But to do something much more powerful. We are going to implement our standards directly at suppliers and factories.
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Local supply chain teams
Chinese specialists directly on-site, fully embedded in our processes.
2
Supplier performance management
More control over quality, communication, and processes at the source.
3
Workflow optimization
Stronger operational standards implemented directly within the supply chain.
4
Factory-level impact
Not only improving suppliers, but addressing the core of the process.
What we are building there will fundamentally change the standard within the dropshipping supply chain.

Not a standard dropshipping platform. A supply chain infrastructure.

See how Service Points differs from traditional platforms.
Traditional platforms
Service Points

Approach

Software only

Operational team

Suppliers

Supplier marketplace

Supply chain management

Support

Reactive support

Proactive optimization

Factory level

No factory inspection

Factory-level standards

Presence

No local presence

China operations

Focus

Focus on speed

Focus on scalable quality

More than 1,000+ satisfied customers

Rik shares his experience

“They solve everything proactively”

Dominik did not expect this impact

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Frequently Asked Questions

Why is Service Points opening an office in China?

To gain more control over quality, processes, and supplier performance. By being present locally, we can implement standards directly at the factory level.

What makes Service Points different?

The combination of fulfillment automation, supplier management, and operational presence in China. We are not a software company, but a supply chain operator.

Are Service Points suitable for scaling stores?

Yes. The platform is built for e-commerce brands that want to grow with more control and stability. Our processes are designed to remain scalable without loss of quality.

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