Chat and communication

In this video, you'll learn how to use the chat feature in SP Lite to efficiently connect with suppliers and support. You'll see how to initiate chats from orders, disputes, special requests, or products, and how to easily reference specific orders, people, or products using tags. You'll also learn about AI chat for quick answers about the platform and support chat for technical questions. By using chat daily, you'll maintain clear communication, resolve issues faster, and streamline your workflow.