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Overview

SP Customer Service AI

4
Videos
11 mins

Discover how SP Customer Service AI can automate and accelerate your customer service. Learn how to use AI to manage messages, optimize responses, and make your support team more efficient.

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In this course, you'll learn step-by-step how to use SP Customer Service AI to improve and automate your customer service. We'll show you how to set up AI responses, efficiently manage incoming messages, and support your team with smart tools. Thanks to integration with your existing workflows, you'll save time, reduce errors, and increase customer satisfaction. Ideal for entrepreneurs who want to professionalize their support without complexity.

Lessons in this course

2:21

Introduction

Meet the Customer Service AI tool: your smart assistant that automatically processes customer emails, composes responses, and takes immediate action in Shopify and Service Points.
3:19

Installing & Onboarding Your Store

Learn step-by-step how to connect your Shopify store and email account to SP Customer Service AI, so the system can start automating customer communications right away.
2:15

A complete overview

Discover how the SP Customer Service AI dashboard is structured and where to find all its features, from draft emails and integrations to policy documents and settings.
2:59

Manage email drafts

Learn how to view, customize, and send emails with AI support, and how automated actions help handle customer requests faster.