Experienced poor communication? We acknowledge that. This is how it works now.

At SP, you have a dedicated personal account manager and communicate with suppliers via the platform or via Slack. With SP Lite, you have live support on the platform 7 days a week and communicate with suppliers via the platform. Disputes and special requests are handled within 24 hours. Have you experienced this differently? Schedule a meeting. We listen to what went wrong and ensure it does not happen again.
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More than 1,000+ webshops trust ServicePoints

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Talk directly to our team about your situation.
Rob Raijmakers
Customer support manager
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  • No obligations
  • 15 min to an hour
  • Personal advice

These are the agreements we apply.

  • SP: personal account manager as a dedicated point of contact who knows your business. Communication with suppliers via the platform or via Slack.
  • SP Lite: 7 days a week live support within the platform for immediate questions and problems. Communication with suppliers via the platform.
  • Automatic issue detection & translation in all chats with suppliers. Language barriers no longer exist.
  • Disputes and special requests are picked up and answered within 24 hours.
  • Automatic notifications for delays, price changes, and other relevant updates.
If you have experienced slow or unclear communication, we want to rectify that. Schedule a consultation. We will look together at what went wrong and guarantee that communication is correct from now on.

Free consultation

Have you had a bad experience or are you not yet fully convinced? Schedule a free consultation. We listen to what went wrong, explain what we are doing about it, and create a concrete plan to improve your experience. No sales pitch, just an honest conversation.
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1,000+ dropshippers have gone before you.

Rik shares his experience

Rik shares his experience

“They solve everything proactively”

They solve everything proactively.

Dominik did not expect this impact

Dominik had not expected this impact.

A single point of contact. Immediate follow-up. Always within 24 hours.

Tell us what went wrong. We will solve it together.
Rob Raijmakers
Customer support manager
Schedule a free consultation