Your supplier let you down. That shouldn't happen. Let us set things right.

A bad supplier experience costs you customers, reviews, and margin. We understand that building trust takes time. But we want to show you what makes us different: daily audits from China, SLAs with concrete consequences, and with SP, a personal account manager or, with SP Lite, 7 days a week live support standing up for you. Schedule a free consultation and we will show you how we solve it concretely.
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More than 1,000+ webshops trust ServicePoints

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Talk directly to our team about your situation.
Rob Raijmakers
Customer support manager
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  • 15 min to an hour
  • Personal advice

These are the mechanisms that prevent a bad supplier experience.

  • A dedicated team in China that audits suppliers daily on price, quality, and delivery time.
  • SLA per supplier with concrete KPIs and agreed consequences if they are not met.
  • In the event of an SLA violation, your account manager (SP) or our support (SP Lite) is immediately ready to handle it for you.
  • Personal Account Manager (SP) who communicates with suppliers on your behalf and escalates issues.
  • SP Lite: 7 days a week live support within the platform for immediate questions and problems.
If you have had a bad experience, we want to set it right. Schedule a consultation. We will look at what went wrong together and guarantee that we will improve it.

Tell us what's going on. We'll solve it, guaranteed.

Have you had a bad experience or are you not yet fully convinced? Schedule a free consultation. We listen to what went wrong, explain what we are doing about it, and create a concrete plan to improve your experience. No sales pitch, just an honest conversation.
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1,000+ dropshippers have gone before you.

Rik shares his experience

Rik shares his experience

“They solve everything proactively”

They solve everything proactively.

Dominik did not expect this impact

Dominik had not expected this impact.

Give the SP a fair second chance. We will make amends.

Tell us what went wrong. We will look into it and make sure it is put right. No excuses, just a solution.
Rob Raijmakers
Customer support manager
Schedule a free consultation