With our free backend tools, we guarantee you a higher profit margin.
Through our platform, you reduce your COGS and customer service costs within 24 hours and optimize your entire supply chain.
Not another supplier with a spreadsheet
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What you get with it, without it costing you anything
You don't need to generate more revenue. We make the business you already have more profitable.
Lower COGS and CS costs
Suppliers are bidding against each other- Free CS AI Tool
- Automatic requotes upon growth
- Suppliers are bidding against each other
- Suppliers are bidding against each other
More grip and control
- Own team physically in China
- Daily check on all your orders
- Replace supplier without downtime
- Dedicated account manager who thinks proactively
- Local tracking codes, no Chinese ones
Insight into your supply chain
- All stores and countries on one platform
- Dispute rate per supplier visible
- Delivery time visible per supplier
- API access to all supply chain data
- Prevent payment holds through advanced dashboarding
Trusted by 3,000+ e-commerce entrepreneurs.
Rik shares his experience
“They solve everything proactively”
Dominik did not expect this impact
Frequently Asked Questions
We already work with an agent or supplier in China. Why switch?
You don’t have to switch. Start by comparing your bestsellers on price, delivery time and quality. Keep what works, and switch only where we perform better.
How do you get me better prices?
Instead of relying on one supplier, multiple suppliers can compete for your products. This gives you transparent pricing and allows you to choose the best option based on price, delivery time and quality.
How much do Service Points cost?
Nothing. No subscription, no setup fee and no additional cost per order. You get access to our platform, supplier network and support without adding another fixed cost to your business.
How do you maintain product and fulfillment quality?
Our team in China monitors suppliers and orders daily. You get visibility into supplier performance, including delivery times and dispute rates, and if a supplier underperforms, we can switch without downtime.
What happens if my current supplier is already cheaper?
Then you keep them. The goal isn’t to move every product to Service Points — it’s to improve your supply chain wherever we can outperform your current setup.
Can I use Service Points for multiple stores and countries?
Yes. You can connect multiple stores and manage them from one platform, while comparing supplier pricing and performance across the countries you sell in.
Can Service Points help reduce payment holds and disputes?
Yes. You can track dispute rates and delivery times per supplier, giving you the data to identify problems and take action before they escalate.
Who will manage our account?
You get a dedicated account manager who knows your business and proactively helps optimize your supply chain. Our local teams handle the operational side on the ground.
How quickly can we get started?
Within 24 hours. We help with the switch and setup, so you can start comparing and optimizing your current supply chain without disrupting your existing operation.
Do I need to prepare anything for the call?
No. If possible, have your current order volume and a few bestsellers ready. That allows us to quickly identify where we can improve your margins and supply chain.
Calculate your savings
Choose a time that suits you. You will receive an immediate confirmation in your email.